By: Nilo Santiago Jul 11/2024

Redesigning a website is an investment that can significantly impact your business. Gone are the days when creating a visually appealing website was enough. In today’s world, it’s essential to implement strategies that enhance user engagement, improve brand perception, and increase conversions. But when is the right time to address these critical elements? Here are 4 key factors you should consider:

Outdated Design

When was the last time you updated your website? Were you following any trends at the time and, if so, have these trends persisted or become stale? If your website looks outdated compared to your competitors, it may give a negative impression to visitors.

What to consider:

  • Ensure your website reflects your current brand identity, including logos, colour schemes, and messaging.
  • A fresh, modern design to reflect a contemporary and professional image can positively influence visitors to your site, creating a cohesive and recognizable brand image.
  • Know your business. An e-commerce website will have a different look than sites advertising a professional service. What works for one may not work for another. Consider what your business does and the audience you’re trying to attract.
Man working on an outdated design

Poor User Experience (UX)

If users find a product, service, or system difficult, frustrating, or unpleasant to use, you will be at a disadvantage from your competitors.

Things to take into consideration:

  • Navigation Issues: Users should easily find what they’re looking for. If they struggle, it’s a sign your site needs a redesign.
  • Mobile Responsiveness: With the increase in mobile device usage, your site must be fully responsive. If it isn’t, users are more likely to give up on your website and find your competitors.
  • Overwhelming Interfaces: Too much information, numerous buttons, and complex navigation can confuse users. Keeping things simple, easy to read and easy to find is key.
  • Inconsistent Design: Different styles, fonts, and colours can make the interface look disjointed and hard to follow. You want your website to be cohesive and flow well from one page to the next.
  • Long Load Times: Pages or functions that take too long to load frustrate users. The ideal load time is between 0-2 seconds. Anything above 3 seconds will cause visitors on your site to leave.
  • Small or Hard-to-Read Text: Poorly chosen fonts and text sizes can make reading difficult. In a competitive space, users are unlikely to remain on a site they struggle to read.
Poor experience design illustrated on a dashboard

Declining Performance Metrics

If you notice a decline in traffic, it could be due to an outdated or unappealing site design. Users leaving your site quickly can indicate poor design or user experience.

What to address:

  • Analyze Data and Identify Trends:  Use tools like Google Analytics to identify which metrics are declining (e.g., bounce rate, conversion rate, traffic, device type, user demographics) to pinpoint where the drop is occurring.
  • Compare Time Periods: Look at the performance over different periods (week-over-week, month-over-month) to understand the trend and its onset.
  • Improve Content SEO: Refresh outdated content, add new relevant articles, and ensure existing content meets user needs. Conduct a comprehensive SEO audit to identify and fix issues affecting search engine rankings, such as broken links, poor keyword optimization, and thin content. It’s essential to create high-quality, engaging content that encourages users to stay longer and interact more with your site.
Desk showing declining performance metrics on the reports

Outdated Technology

When you have older content management systems (CMS) that may not support modern features or plugins, limiting your site’s functionality and security vulnerabilities, it’s time to change to keep your website an effective online presence.

Reasons to redesign:

  • Enhanced Performance:  Upgrading to newer technologies can significantly improve website speed and performance, enhancing user experience and SEO rankings.
  • Improved Security: Modern web technologies come with better security features that protect your site from vulnerabilities and cyber threats.
Old website code displayed on the desktop screen.

While redesigning your website is a fairly large and time-consuming endeavour, the results are well worth it. If you are experiencing any of the issues mentioned above, contact Snaptech for a free consultation to discuss the best strategies for your new website. With many years of experience in website design and development, we can bring a fresh new look to your website that will help increase user engagement and conversions.